BusinessSetu Workspace is the shared mobile app for BusinessSetu clients. After sign-in, your client's name, logo and colours appear. Doctor workspaces are supported first; other business types have a coming-next screen and access to their web workspace.
Doctor workspace
Use Doctor setup to enter clinic contact details, address, opening hours, consultation fees, UPI address and your professional registration details. Review appointment requests before confirming them. Verify UPI payments against the clinic's bank account and record cash only after receiving it. Registration details are self-declared; BusinessSetu does not certify professional credentials.
Reception, care records and invoices
Reception, care-record and invoice tools open the secure BusinessSetu web workspace in your browser. Sign in there and confirm that the selected clinic is correct before viewing or recording patient information. Browser and app sign-in are separate. Access depends on your clinic membership, staff role and enabled services.
Use the patient register for people with or without a phone and for assisted walk-ins. Arrival tools provide a doctor-specific printable QR poster and a separate waiting-room display. Patients can scan the poster and enter their private appointment code, or tell the code to staff or the doctor. The tablet display shows the current and next queue tokens without patient names.
Consultation records support staff drafts, doctor verification, prescription and investigation details, advised follow-up and private documents. A follow-up date is not a confirmed booking. The doctor can share an expiring, revocable care link with the patient or authorized carer. Use visit billing for itemised charges, advances, partial cash or verified UPI receipts, printed invoices and recorded refunds. WhatsApp invoice delivery depends on recipient consent, the available message allowance and the relevant service-window or approved-template requirements.
When phones, staff or internet are unavailable
The doctor can use the reception tools through their own authorized account when staff are unavailable. Patients without mobile internet can receive a spoken or written token and printed documents or receipts. If the clinic loses connectivity, use one dated paper register and provisional tokens, then reconcile after reconnection. An offline or stale screen does not confirm a new server queue position, and the current app does not automatically import paper entries.
Get help
Email contact@bighelpers.in with your phone model, app version, workspace name and a description of the problem. Do not send passwords, OTPs, payment PINs or patient records.