Trust

The basic answers a small business should get before paying.

This page is deliberately plain. It records what is ready, what must be verified, and what this means for a BusinessSetu customer.

Registered entity: Big Helpers Software and Solutions Private Limited · CIN U72200MP2008PTC021190 · Registered office: HIG-2, M.P. Housing Board Colony, Tikuri, Katni 483501, Madhya Pradesh, India.

Legal entity and registration

BusinessSetu Pro is a Big Helpers product. The registered entity is Big Helpers Software and Solutions Private Limited, incorporated on 24 September 2008, RoC-Gwalior, CIN U72200MP2008PTC021190.

What this means for you

You are dealing with the same registered company shown on the main Big Helpers trust page.

GST registration

Big Helpers Software and Solutions Private Limited is not GST-registered yet. We will publish the GSTIN here as soon as registration is complete. For now, paid invoices are issued without a GST component.

What this means for you

You will not see a GST line on your BusinessSetu subscription invoice until our registration is live. PAN and bank details are available privately on request for vendor onboarding.

DPDPA notice and Data Protection Officer

We collect only the account, business, invoice, client, payment, and support data needed to run the service. DPDPA contact handling currently goes through contact@bighelpers.in.

What this means for you

You can ask how your data is used, exported, corrected, or deleted.

Payment partner and RBI status

BusinessSetu integrates with payment partners such as Razorpay where enabled by the owner. Final partner licence wording must be copied from the payment partner documentation before shipping.

What this means for you

You should know who processes money and which regulated entity stands behind the payment flow.

Refund and cancellation window

The product plan is a 14-day free trial with no card needed. Paid refund and cancellation terms must be finalised before collecting live subscription payments.

What this means for you

You should be able to stop before renewal and understand when a refund is possible.

Data export and deletion on exit

BusinessSetu already treats export and deletion as account workflows. Export gives business data back in a portable format; deletion requests are confirmed before account data is removed where legally permitted.

What this means for you

Your customer, invoice, payment, expense, and report data should not be locked in.